Shotton Train Station
Shotton Train Station
Address
Shotton StationAlexandra Street
Shotton
Flintshire
CH5 1DJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 12:30 Saturday: 08:45 to 13:45 Sunday: No |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church. |
| Information Systems |
|
| Service | Information |
|---|---|
| Shotton Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
|
| Staff help |
When there are no staff at the station the Conductor on the train will assist. |
| Staff help opening times | Monday to Friday: 07:30 to 12:30 Saturday: 08:45 to 12:45 Sunday: No |
| Accessible ticket machines |
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B3. Shotton station is split into two levels. Shotton and Shotton High Level. At Shotton (Platforms 1 and 2): No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. Customers are advised to travel to Flint and change trains. Shotton High Level (Platforms 3 and 4): No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge. The nearest fully accessible station to Shotton High Level is Hawarden Bridge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Flintshire County Council |
| Spaces | 26 |
| Opening times |
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| Contact details | 01352 752121 https://www.nationalrail.co.uk/ |
| Bus services available |
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| Bus services information |
The nearest bus stops are located outside the station on Chester Road West. |
| Cycle storage available |
|
| Storage type | Stands, Lockers |
| Spaces | 22 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | 10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line. 2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line. |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxi office outside the station. |
| Airport available |
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| Port available |
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