We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Please only travel if necessary on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

Shotton Train Station

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Shotton Train Station

Address

Shotton Station
Alexandra Street
Shotton
Flintshire
CH5 1DJ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Saturday: 08:45 to 13:45 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is a local bus/coach stop near the Riverside URC Church. 

Information Systems
  • Departure screens
  • Arrival screens
Service Information
Shotton station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available. Find WiFi Hotspots around Shotton station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage No

Category B3.

Shotton station is split into two levels. Shotton and Shotton High Level.

At Shotton (Platforms 1 and 2):

No wheelchair access to Platform 1 (to Chester).

Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers are advised to travel to Flint and change trains.

The nearest fully accessible station to Shotton is Flint.

Shotton High Level (Platforms 3 and 4):

No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Flintshire County Council
Spaces 26
Opening times
  • Monday to Friday: 24 Hours a Day
  • Monday to Sunday: 24 Hours a Day
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £1.50
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details 01352 752121
Bus services available Bus services are available.
Bus services information

The nearest bus stops are located outside the station on Chester Road West.

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 20
Sheltered No
CCTV Yes
Storage location

In the car park

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxi office outside the station.

Airport available Airport information is not available.
Port available Port information is available.

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