We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
Please only travel if necessary on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours||Saturday: 08:45 to 13:45 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
The rail replacement bus stop is a local bus/coach stop near the Riverside URC Church.
|Lounge opening hours|
|Public Wi-Fi||Find WiFi Hotspots around Shotton station|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 08:00 to 20:00
|Helpline contact details||03333 211202|
|Customer help points available|
|Staff help||There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket machines information||
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
The nearest fully accessible station to Shotton is Flint.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
|Impaired mobility set down|
|Station Car Park|
|Operator||Flintshire County Council|
|Contact details||01352 752121|
|Bus services available|
|Bus services information||
The nearest bus stops are located outside the station on Chester Road West.
|Cycle storage available|
In the car park
|Taxi rank available|
|Taxi rank information||
Taxi office outside the station.