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With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Shrewsbury Train Station

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Shrewsbury Train Station

Address

Shrewsbury Station
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:20 to 20:40 Saturday: 05:20 to 19:40 Sunday: 07:20 to 19:40
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Shrewsbury Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

Monday to Saturday 04:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Staff help opening times Monday: 04:00 to 01:00 Sunday: 07:00 to 00:45
Accessible ticket machines Accessible ticket machines are available.

The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen controls.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category A.

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Howard Street
Operator APCOA
Spaces 145
Opening times
  • Monday to Friday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
Contact details https://www.apcoa.co.uk/tfwr
Station Forecourt
Operator APCOA
Spaces 8
Opening times
  • Monday to Friday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
Contact details https://www.apcoa.co.uk/tfwr
Bus services available Bus services are available.
Bus services information

Bus stops are located near the station on Castle Street. 

Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk

Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 72
Sheltered Yes
CCTV True
Storage location

There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.

Transport Information
Taxi rank available

Pick up and set down. There is a marked area at edge of car park at the station front.

Airport available Airport information is not available.
Port available Port information is not available.
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