Shrewsbury Train Station
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Your journey
Going departing after
Shrewsbury Train Station
Address
Shrewsbury StationCastle Foregate
Shrewsbury
Shropshire
SY1 2DQ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | On the left in the station subway |
| Ticket office opening hours | Monday to Friday: 05:20 to 20:40 Saturday: 05:20 to 19:40 Sunday: 07:20 to 19:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | The rail replacement bus stop is at the station front. |
| Information Systems |
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| Service | Information |
|---|---|
| Shrewsbury station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
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| Staff help |
Monday to Saturday 05:00 to 01:00 Sunday 07:00 to 00:45 Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train. |
| Staff help opening times | Saturday: 05:00 to 01:00 Sunday: 07:00 to 00:45 |
| Accessible ticket machines |
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| Accessible ticket machines information | The ticket machine(s) take cash, and major debit and credit cards. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station Category B. Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Howard Street | |
|---|---|
| Operator | APCOA |
| Spaces | 145 |
| Opening times |
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| Charges |
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| Contact details | |
| Station Forecourt | |
|---|---|
| Operator | APCOA |
| Spaces | 11 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
Bus stops are located near the station on Castle Street. Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 100 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | On Platform 7 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Pick up and set down |
| Airport available |
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| Port available |
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