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Facility | Information |
---|---|
Ticket office opening hours | Monday to Friday: 06:30 to 10:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 4 |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Use Bus stop H in Fore Street for northbound services to Enfield Town/Cheshunt Use Bus stop E in Fore Street for southbound services to Liverpool Street |
Information Systems |
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Service | Information |
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Silver Street station customer services | 0343 222 1234 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. Monday to Friday: 09:00 to 17:00 |
Helpline contact details | 0343 222 1234 |
Customer help points available |
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Customer help points information | Help points available on platform 1 and at entrance |
Staff help |
![]() Please note that assistance is only available during the station staffed hours (see above), unless pre-booked. |
Staff help opening times | Monday to Friday: 06:30 to 13:40 Saturday: 06:30 to 13:40 |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage | No |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
Transport for London buses operate from outside the station |
Cycle storage available |
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Storage type | Stands |
Spaces | 20 |
Sheltered | No |
CCTV | No |
Storage location | Cycle stands at entrance |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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