Sittingbourne Train Station
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Your journey
Going departing after
Sittingbourne Train Station
Address
Sittingbourne StationSt. Michaels Road
Sittingbourne
Kent
ME10 3ED Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
Post box
Time
Destination
Platform
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains |
| Ticket office opening hours | Monday to Friday: 06:00 to 19:30 Saturday: 07:00 to 19:00 Sunday: 07:10 to 18:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station car park. |
| Information Systems |
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| Service | Information |
|---|---|
| Sittingbourne station customer services | 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present Only available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shop and Selecta vending machines |
| Toilets |
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| Toilets information | Platform 1 - Available during staffing hours |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Post box information | Outside the station |
| Tourist information office |
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| Cashpoint |
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| Cashpoint information | Located outside main entrance |
| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 04:50 to 01:30 Saturday: 04:50 to 01:30 Sunday: 06:30 to 01:00 |
| Accessible ticket machines |
|
| Accessible ticket machines information | In booking hall |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage | No Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 and 3 for services away from London and to Sheerness available via the lift. Stepped access to all platforms via the station footbridge. Short steep ramp to platform one when booking hall closed. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 253 |
| Opening times |
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| Charges |
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| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 98 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | front of station by main car park |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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