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Facility | Information |
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Ticket office information | In the Booking Hall. |
Ticket office opening hours | Monday to Friday: 05:35 to 00:00 Saturday: 06:15 to 00:00 Sunday: 09:10 to 23:50 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Rail replacement bus services depart from the front of the station on Station Approach Road. |
Information Systems |
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Service | Information |
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Solihull station customer services |
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Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
Between Platforms 1 & 2. The waiting room is available during the hours that trains are running. |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | Between platforms 1 and 2 |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | Outside the station |
Tourist information office |
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Cashpoint |
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Cashpoint information | Located within a retail outlet on the station |
Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | 03456 005 165 |
Customer help points available |
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Customer help points information | On both platforms |
Staff help |
![]() Passenger Assistance Meeting Point is in the booking office. If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service. |
Staff help opening times | Monday to Friday: 05:35 to 00:00 Saturday: 06:15 to 00:00 Sunday: 09:10 to 23:50 |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step Free Access Category A. Step free access to platforms via lifts. |
Impaired mobility set down |
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Disabled parking |
In short-stay car park. |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | Chiltern Railways |
Spaces | 446 |
Opening times |
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Charges |
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Contact details |
Bus services available |
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Bus services information |
For multi-operator bus information visit: www.networkwestmidlands.co.uk Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. |
Cycle storage available |
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Storage type | Stands |
Spaces | 30 |
Sheltered | Yes |
CCTV | Yes |
Storage location | on platform 1 |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
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Airport available |
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Airport information | Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport. For fares, timetables, and more information click here. |
Port available |
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