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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 5 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Rail replacement buses depart from stops by the shopping parade to the west of the station |
Information Systems |
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Service | Information |
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South Ruislip station customer services |
TFL Customer Service : 0343 222 1234 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Shops information | Coffee Kiosk |
Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 07:00 to 20:00 |
Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 06:50 to 11:30 Saturday: 06:50 to 11:30 Sunday: 08:00 to 14:00 |
Accessible ticket machines |
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Accessible ticket machines information | Tickets purchased in advance may be collected from the ticket machine operated by Chiltern Railways. This machine is located in the underpass leading to Platforms 3 and 4, beyond the London Underground ticket barriers. Please ask London Underground station staff for access if the ticket barriers are closed. |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage | No This station does not have step-free access |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information | Bus number 114 stops at Victoria Road, a few minutes walk from the station. |
Cycle storage available |
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Storage type | Stands |
Sheltered | No |
CCTV | No |
Storage location | Outside station entrance. |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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