Southampton Airport Parkway Train Station
Southampton Airport Parkway Train Station
Address
Southampton Airport Parkway StationWide Lane
Southampton
Hampshire
SO18 2HW Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:45 to 20:00 Saturday: 05:45 to 20:00 Sunday: 07:45 to 20:10 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335) Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335) |
| Information Systems |
|
| Service | Information |
|---|---|
| Southampton Airport Parkway Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:30 to 19:00
Saturday to Sunday: No
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Coffee Shop located within Ticket Office area |
| Toilets |
|
| Baby changing |
Separate baby changing room. |
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
| Helpline contact details |
0800 5282100 |
| Customer help points |
Help points are available on all platforms |
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:45 to 22:00 Saturday: 05:45 to 22:00 Sunday: 06:30 to 22:00 |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free category A Station - This station has step-free access to all platforms. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Southampton Airport Parkway Car Park | |
|---|---|
| Spaces | 900 |
| Contact details | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compounds, Racks |
| Spaces | 236 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Car park and platform 2 |
| Eastleigh Radio | Phone 07884 421299 |
| Eastleigh | Phone 023 8065 1010 |
| Kays | Phone 023 8060 0046 |
Further information
Yes
| Transport | Information |
|---|---|
| Airport available |
Southampton (Eastleigh) Airport |
| Port available |
|