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On Saturday 14 and Sunday 15 December due to shortages of train crew we are expecting services to be extremely busy and disrupted. You may be subject to short notice changes and be unable to find a seat on some services - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Southend Central Train Station

Your Journey

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Southend Central Train Station

Address

Southend Central Station
Clifftown Road
Southend-on-Sea
Essex
SS1 1AB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:45 to 18:45 Saturday: 06:30 to 21:00 Sunday: 07:30 to 19:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus stops on Clifftown Road near The Last Public House
Information Systems
  • Departure screens
  • Announcements
Service Information
Southend Central Station customer services

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Christmas Day & Boxing Day: Closed

0345 744 4422 (option 3, followed by option 3)

[email protected]
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Friday: 08:00 to 20:00 Saturday to Sunday: 09:00 to 16:00
Lost property contact details

URL: https://www.c2c-online.co.uk/help-feedback/lost-property/

Telephone: 03457 44 44 22
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Post box A Post box is available.
Tourist information office A tourist information office is available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

03457 44 44 22

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday to Friday: 07:00 to 21:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage No
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Outside station entrance on Clifftown Road
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Station Car Park
Operator National Car Parks Ltd
Spaces 138
Opening times
  • Monday to Sunday:24 Hours a Day
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0845 050 70 80 https://www.ncp.co.uk

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 17
Sheltered Yes
CCTV True
Storage location

Outside platforms 1/2 & on platform 3/4 concourse
Transport Information
Taxi rank available

No - but taxis are available in the town centre
Airport available Airport information is available.

Southend Airport - Trains available from Southend Victoria to Southend Airport station.
Port available Port information is not available.
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