Southend East Train Station
Southend East Train Station
Address
Southend East StationAmbleside Drive
Southend-on-Sea
Essex
SS1 2UP Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:15 to 18:00 Saturday: 06:30 to 15:30 Sunday: 08:00 to 15:15 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness) |
| Information Systems |
|
| Service | Information |
|---|---|
| Southend East Station customer services |
Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 08:00 to 20:00
Saturday to Sunday: 09:00 to 16:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Platform 1 |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03457 44 44 22 |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:00 to 19:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
Customer Service Staff |
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Partial Station
Step free access is only available from Ambleside Drive to platform 1 (London bound) |
| Impaired mobility set down |
|
| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | Southend-on-Sea Borough Council |
| Spaces | 207 |
| Opening times |
|
| Contact details | 01702 215 000 https://www.southend.gov.uk/ |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 17 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Outside ticket office on platform 1 and at Riviera Drive entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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