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Southend Victoria Train Station

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Southend Victoria Train Station

Address

Southend Victoria Station
Victoria Avenue
Southend-on-Sea
Essex
SS2 6AZ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 09:45 Saturday: 06:00 to 09:45 Sunday: 07:00 to 10:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement transport stop on station forecourt

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Southend Victoria station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information
  • Coffee shop
  • Cold drinks vending machine
  • Food vending machine
Toilets Toilets are available.
Toilets information The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Southend Victoria station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information Located on concourse
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information
  • Mini supermarket
  • Passport Photo Booth
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help points available on platforms 1 and 2

Staff help Staff help is available. Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Staff help opening times Monday to Friday: 05:00 to 23:00 Saturday: 06:00 to 23:00 Sunday: 07:00 to 23:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Taxi rank at front of station

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

Southend Victoria station has Secure Station Acreditation

Station Car Park
Operator National Car Parks Ltd
Spaces 14
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £6.00
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are available.
Bus services information

'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 62
Sheltered Yes
CCTV Yes
Storage location Beside station building in secure compound
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.
Airport information

Bus services to Southend Airport

Port available Port information is available.

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