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St Austell Train Station

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St Austell Train Station

Address

St Austell Station
High Cross Street
St Austell
Cornwall
PL25 4LA
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
Facility Information
Ticket office information Self service ticket machine located at the entrance to platform 2.
Ticket office opening hours Monday to Friday: 05:50 to 19:00 Saturday: 06:50 to 19:00 Sunday: 09:45 to 16:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Information Systems
  • Departure screens
  • Announcements
Service Information
St Austell station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 08:00 to 19:00 Saturday: 09:00 to 17:00 Sunday: 10:00 to 16:30
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Connect to "GWR Free Station WiFi"
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Cashpoint information Located outside the station
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. Meeting point: Ticket office.
Staff help opening times Monday to Friday: 05:50 to 19:00 Saturday: 06:50 to 19:00 Sunday: 09:45 to 16:45
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information Self service Ticket Machine is located at the entrance to platform 2.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Yes

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station Step Free Category A Station - This station has step free access to both platforms via a liftbridge.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator APCOA Parking (UK) Limited
Spaces 80
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £3.30
  • Weekly: £16.50
  • Monthly: £56.00
  • Three monthly: £155.00
  • Six monthly: N/A
  • Annual: £445.00
Contact details 0345 165 2030
Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 25
Sheltered No
CCTV Yes
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Yes

Airport available Airport information is not available.
Port available Port information is available.

St Austell railway station opened in 1859 and has long been a key train station, serving the local Cornish community, as well as providing train services around the UK. St Austell station is a Grade II listed station situated on the hillside above the town. It was recently the site of a refurbishment project, bringing together modern and historic elements of the station.

When it opened in the mid-19th century, St Austell was comprised of an ornamental wooden building with platforms at either side, waiting rooms and ticket offices. The station was not only popular and busy due to the passengers using St Austell services, but also for the large volumes of China clay from the surrounding district and fish from Mevagissey. The town is separated from the station by a steep hill, which caused considerable issues for horses hauling heavy wagons. In 1889, the Cornwall Railway was amalgamated into the Great Western Railway and was later nationalised and re-privatised in the 20th century.

The main building of St Austell train station was built in 2001 as an addition to the existing, Grade II listed station. Designed by Lacie Hickie Caley, the new station building contains a booking office and shop, with refreshments available from the café. An accessible footbridge links the two platforms. The station is easily recognisable thanks, in part, to the two viaducts situated to the west of the station, known as St Austell Viaduct and Gover Viaduct.

Trains operated by Great Western Railway and CrossCountry run through St Austell station, with routes running around the Cornwall region and beyond – around the UK. Popular CrossCountry routes include Bodmin to St AustellTiverton to St AustellWakefield to St Austell, and Edinburgh to St Austell.

At St Austell train station, facilities include free public Wi-Fi, refreshments from Buffers café, toilets including accessible toilets, waiting rooms, CCTV, bicycle parking, and a car park which is open 24/7.

Things to do in St Austell

A visit to St Austell places you right in the heart of Cornwall and less than 2 miles from the stunning Duporth beach. There are so many ways to spend an afternoon, day, weekend, or even longer in St Austell!

One of Cornwall’s key tourist attractions and cultural sites is super close to St Austell, meaning there is no excuse to not visit the Eden Project whilst on a staycation in St Austell! Less than 4 miles away from St Austell station, the Eden Project is an eco-focused attraction site exploring humanity’s place in nature and the wonder of the world around us. With incredible biomes that house thousands of plant species from around the world, and with forest walks and educational activities, the Eden Project is truly a bucket-list destination for all kinds of people.

In the early 18th century, at Tregonning Hill near St Austell, William Cookworthy discovered China Clay. This discovery shaped the future of the surrounding villages over the 18th and 19th centuries, as clay pits and works became central to the economy. To uncover the fascinating history of China Clay in Cornwall, the Clay Villages at the China Clay Country Park cannot be missed. In the neighbouring town of Wheal Martyn, this museum offers a glimpse at the communities and lifestyles of China Clay workers and is a truly unique heritage experience.

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