Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

St Helens Central Train Station

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St Helens Central Train Station

Address

St Helens Central Station
Shaw Street
St Helens
Merseyside
WA10 1DQ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Saturday: 05:50 to 20:40 Sunday: 08:00 to 22:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Pick Up / Drop Off on Station forecourt (off Shaw Street).

Information Systems
  • Departure screens
  • Announcements
Service Information
St Helens Central station customer services 08002006060
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 22:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 08002006060

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information yes and shelter
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 138 5560 text relay 18001 0800 138 5560

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Platforms 1&2

Staff help Staff help is available.
Staff help opening times Monday to Friday: 05:40 to 00:01 Saturday: 05:40 to 00:01 Sunday: 07:50 to 23:50
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station
  • Category A Station
  • Scooter Friendly Station

Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

To find our more about travelling around this station, please see the 360 map click here

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

No designated area is provided. The station front may be used for set down purposes.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET
Operator Northern
Spaces 129
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users.  RingGo code 5704

Bus services available Bus services are available.
Bus services information Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 10
Sheltered No
CCTV Yes
Storage location Platform 1
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information Taxi rank and office. Accessible ""black cabs"" service the station
Airport available Airport information is not available.
Port available Port information is available.

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