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Facility | Information |
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Ticket office opening hours | Saturday: 05:50 to 20:40 Sunday: 08:00 to 22:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Pick Up / Drop Off on Station forecourt (off Shaw Street). |
Information Systems |
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Service | Information |
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St Helens Central station customer services | 08002006060 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08002006060 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | yes and shelter |
Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
Helpline contact details | 0800 138 5560 text relay 18001 0800 138 5560 |
Customer help points available |
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Customer help points information | Platforms 1&2 |
Staff help |
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Staff help opening times | Monday to Friday: 05:40 to 00:01 Saturday: 05:40 to 00:01 Sunday: 07:50 to 23:50 |
Accessible ticket machines |
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Accessible ticket office counter |
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Accessible ticket office counter information | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
Induction loop |
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Ramp for train access |
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Accessible taxis |
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services. To find our more about travelling around this station, please see the 360 map click here |
Impaired mobility set down |
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Disabled parking |
No designated area is provided. The station front may be used for set down purposes. |
Wheelchairs |
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Ticket gates |
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Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET | |
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Operator | Northern |
Spaces | 129 |
Opening times |
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Charges |
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Contact details |
Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704 |
Bus services available |
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Bus services information | Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233 |
Cycle storage available |
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Storage type | Stands |
Spaces | 10 |
Sheltered | No |
CCTV | Yes |
Storage location | Platform 1 |
Transport | Information |
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Taxi rank available |
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Taxi rank information | Taxi rank and office. Accessible ""black cabs"" service the station |
Airport available |
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Port available |
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