Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
Managed by: WMBirmingham Snow Hill station
|Live train service information||Information|
|Live departures||Updates affecting services from Birmingham Snow Hill|
|Live arrivals||Updates affecting services to Birmingham Snow Hill|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Saturday: 07:00 to 23:00
Sunday: 08:00 to 20:00
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Birmingham Snow Hill station Customer services|
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
|Lost property (at the station)||No|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Tourist information office||No|
|Bureau de change||No|
If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
Accessible taxis are not available
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
At station front on Colmore Row.
|Cycle storage availability||No|