CrossCountry Trains
Birmingham Snow Hill Station
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Birmingham Snow Hill station
Managed by: WM
Birmingham Snow Hill stationColmore Row
Birmingham
West Midlands
B3 2BJ
| Live train service information | Information |
|---|---|
| Live departures | Updates affecting services from Birmingham Snow Hill |
| Live arrivals | Updates affecting services to Birmingham Snow Hill |
| Ticket buying and collection | Information |
|---|---|
| Ticket office opening hours |
Saturday:
07:00 to
23:00
Sunday:
08:00 to
20:00 |
| Self service ticket machines | Yes |
| Collection of pre-purchased tickets | Yes |
| General services information | Information |
|---|---|
| Birmingham Snow Hill station Customer services |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme** |
| Left luggage | No |
| Lost property (at the station) | No |
| British Transport Police | 0800 40 50 40 |
| Station facilities | Information |
|---|---|
| First Class lounge | No |
| Seating area | Yes |
| Waiting rooms | Yes |
| Trolleys | No |
| Refreshment facilities | Yes |
| Toilets | Yes |
| Baby changing | Yes |
| Pay phone | No |
| Public Wi-Fi | No |
| Post box | No |
| Tourist information office | No |
| Cashpoint | No |
| Bureau de change | No |
| Shops | Yes |
| Accessibility | Information |
|---|---|
| Helpline | If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available. |
| Customer help points | Yes |
| Staff help | No |
| Accessible ticket machines | Yes |
| Accessible ticket office counter | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible taxis |
Accessible taxis are not available |
| Accessible public pay phones | No |
| National key toilets | Yes |
| Step free access coverage | Whole Station |
| Impaired mobility set down | Yes |
| Disabled parking | At station front on Colmore Row. |
| Wheelchairs | Yes |
| Transport links | Information |
|---|---|
| Cycle storage availability | No |
| Car park | Yes |
| Taxi rank | Yes |
| Bus services | Yes |