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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: WMBournville station
|Live train service information||Information|
|Live departures||Updates affecting services from Bournville|
|Live arrivals||Updates affecting services to Bournville|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 06:00 to 20:00
Saturday: 08:00 to 20:00
Sunday: 09:00 to 16:00
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Bournville station Customer services|
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
** Bournville is accredited by the Secure Station Scheme**
|Lost property (at the station)||No|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Tourist information office||No|
|Bureau de change||No|
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||No|
|Ramp for train access||Yes|
Accessible taxis are not available
|Accessible public pay phones||
Public telephones are not accessible
|National key toilets||No|
|Step free access coverage||No|
|Impaired mobility set down||No|
|Cycle storage availability|