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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: AWCardiff Central Station
|Live train service information||Information|
|Live departures||Updates affecting services from Cardiff Central|
|Live arrivals||Updates affecting services to Cardiff Central|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Saturday: 06:30 to 19:30
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Cardiff Central station Customer services||Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales|
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||
All First Class
A comfortable modern lounge, screens with updated train information
Complimentary refreshments and a dedicated customer host ready to serve you.
|Waiting rooms||On platforms 1/2, 3/4, 6/7 and 8|
|Tourist information office||No|
|Bureau de change||No|
The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
|Accessible public pay phones||There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
|Cycle storage availability|