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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: AWCardiff Queen Street station
|Live train service information||Information|
|Live departures||Updates affecting services from Cardiff Queen Street|
|Live arrivals||Updates affecting services to Cardiff Queen Street|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Saturday: 07:40 to 18:00
Sunday: 10:00 to 15:30
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Cardiff Queen Street station Customer services||Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales|
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
Seating area in the café on platforms 3/4.
|Tourist information office||No|
|Bureau de change||No|
|Customer help points||No|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||No|
|Cycle storage availability|