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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: GWCheltenham Spa station
|Live train service information||Information|
|Live departures||Updates affecting services from Cheltenham Spa|
|Live arrivals||Updates affecting services to Cheltenham Spa|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 05:45 to 20:15
Saturday: 05:45 to 19:15
Sunday: 09:00 to 20:15
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Cheltenham Spa station Customer services|
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Tourist information office||No|
|Bureau de change||No|
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||No|
|Ramp for train access||Yes|
Accessible taxis are available
|Accessible public pay phones||Public telephones are not accessible|
|National key toilets||Yes|
|Step free access coverage||No|
|Impaired mobility set down||Yes|
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
|Cycle storage availability|