Edinburgh (Waverley)

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Station Finder

All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.

The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.


Edinburgh station

Managed by: NR

Edinburgh station
Princes Street
Edinburgh
Lothian
EH1 1BB

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Live train service informationInformation
Live departuresUpdates affecting services from Edinburgh
Live arrivalsUpdates affecting services to Edinburgh
Ticket buying and collectionInformation
Ticket office opening hours
Monday to Friday: 05:00 to 23:59
Saturday: 05:00 to 23:59
Sunday: 07:00 to 23:59
Self service ticket machinesYes
Collection of pre-purchased ticketsYes
General services informationInformation
Edinburgh station Customer services Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
Left luggageYes
Lost property (at the station) Yes
British Transport Police0800 40 50 40
Station facilitiesInformation
First Class lounge No

Opening Hours

London North Eastern Railway

  • Mon-Fri 06:30-21:00
  • Sat 09:00-17:30
  • Sun 09:45-19:00

Located

London North Eastern lounge is opposite platform 4

Tickets Accepted in London North Eastern Railway First Class Lounge

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First
  • Caledonian Sleeper First Class

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities

Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

Accessible showers are currently unavailable due to refurbishment.

Seating areaNo
Waiting roomsYes
TrolleysYes
Refreshment facilitiesYes
ToiletsYes
Baby changingYes
Pay phoneYes
Public Wi-FiYes
Post boxYes
Tourist information officeNo
CashpointYes
Bureau de changeYes
ShopsYes
AccessibilityInformation
Helpline No
Customer help pointsYes
Staff help Yes
Accessible ticket machinesNo
Accessible ticket office counterNo
Induction loopYes
Ramp for train accessYes
Accessible taxis

Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. 

Accessible public pay phones

Available in part on the main concourse during Station Opening times

National key toiletsYes
Step free access coverage Whole Station
Impaired mobility set downYes
Disabled parking

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: London North Eastern Railway - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929

WheelchairsYes
Transport linksInformation
Cycle storage availability
  • Spaces: 223
  • Sheltered: yes
  • CCTV: Yes
Car park Yes
Taxi rankYes
Bus servicesYes

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