CrossCountry Trains
Edinburgh (Waverley) Station
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Edinburgh station
Managed by: NR
Edinburgh stationPrinces Street
Edinburgh
Lothian
EH1 1BB
| Live train service information | Information |
|---|---|
| Live departures | Updates affecting services from Edinburgh |
| Live arrivals | Updates affecting services to Edinburgh |
| Ticket buying and collection | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday:
05:00 to
23:59
Saturday:
05:00 to
23:59
Sunday:
07:00 to
23:59 |
| Self service ticket machines | Yes |
| Collection of pre-purchased tickets | Yes |
| General services information | Information |
|---|---|
| Edinburgh station Customer services | Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse |
| Left luggage | Yes |
| Lost property (at the station) | Yes |
| British Transport Police | 0800 40 50 40 |
| Station facilities | Information |
|---|---|
| First Class lounge |
No
Opening Hours London North Eastern Railway
Located London North Eastern lounge is opposite platform 4 Tickets Accepted in London North Eastern Railway First Class Lounge
Restricted tickets Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges. Facilities Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers Accessible showers are currently unavailable due to refurbishment. |
| Seating area | No |
| Waiting rooms | Yes |
| Trolleys | Yes |
| Refreshment facilities | Yes |
| Toilets | Yes |
| Baby changing | Yes |
| Pay phone | Yes |
| Public Wi-Fi | Yes |
| Post box | Yes |
| Tourist information office | No |
| Cashpoint | Yes |
| Bureau de change | Yes |
| Shops | Yes |
| Accessibility | Information |
|---|---|
| Helpline | No |
| Customer help points | Yes |
| Staff help | Yes |
| Accessible ticket machines | No |
| Accessible ticket office counter | No |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible taxis |
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. |
| Accessible public pay phones |
Available in part on the main concourse during Station Opening times |
| National key toilets | Yes |
| Step free access coverage | Whole Station |
| Impaired mobility set down | Yes |
| Disabled parking | A drop off area is located at Calton Road, an assistance call point is located beside the lift. Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: London North Eastern Railway - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929 |
| Wheelchairs | Yes |
| Transport links | Information |
|---|---|
| Cycle storage availability |
|
| Car park | Yes |
| Taxi rank | Yes |
| Bus services | Yes |