CrossCountry Trains
Newcastle
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Newcastle station
Managed by: GR
Newcastle-upon-Tyne stationNeville Street
Newcastle-upon-Tyne
Tyne & Wear
NE1 5DL
| Live train service information | Information |
|---|---|
| Live departures | Updates affecting services from Newcastle |
| Live arrivals | Updates affecting services to Newcastle |
| Ticket buying and collection | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday:
05:00 to
21:20
Saturday:
05:00 to
21:20
Sunday:
07:30 to
21:20 |
| Self service ticket machines | Yes |
| Collection of pre-purchased tickets | Yes |
| General services information | Information |
|---|---|
| Newcastle station Customer services | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| Left luggage | No |
| Lost property (at the station) | Yes |
| British Transport Police | 0800 40 50 40 |
| Station facilities | Information |
|---|---|
| First Class lounge |
Yes
Located South end of Platform 3 Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted
Restricted tickets
Facilities Toilets / Meeting rooms, TV, newspapers Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers No |
| Seating area | Yes |
| Waiting rooms | Yes |
| Trolleys | Yes |
| Refreshment facilities | Yes |
| Toilets | Yes |
| Baby changing | Yes |
| Pay phone | Yes |
| Public Wi-Fi | Yes |
| Post box | Yes |
| Tourist information office | No |
| Cashpoint | Yes |
| Bureau de change | No |
| Shops | Yes |
| Accessibility | Information |
|---|---|
| Helpline | No |
| Customer help points | Yes |
| Staff help | Yes |
| Accessible ticket machines | Yes |
| Accessible ticket office counter | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible taxis | No |
| Accessible public pay phones |
Platform 3 |
| National key toilets | Yes |
| Step free access coverage | Whole Station |
| Impaired mobility set down | Yes |
| Disabled parking | No |
| Wheelchairs | Yes |
| Transport links | Information |
|---|---|
| Cycle storage availability |
|
| Car park | Yes |
| Taxi rank | Yes |
| Bus services | Yes |