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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: GRNewcastle-upon-Tyne station
|Live train service information||Information|
|Live departures||Updates affecting services from Newcastle|
|Live arrivals||Updates affecting services to Newcastle|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 05:00 to 21:20
Saturday: 05:00 to 21:20
Sunday: 07:30 to 21:20
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Newcastle station Customer services|
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||Yes|
|Tourist information office||No|
|Bureau de change||No|
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
|Accessible public pay phones||
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
|Cycle storage availability|