Due to industrial action by the RMT Union we will be running a significantly reduced service on many routes on Sunday 25 August.
Customers looking to travel between Yorkshire, the North East and Scotland are strongly advised to avoid travelling on Sunday. We will do all we can to keep customers informed and updated, so please check this page regularly for the latest information.
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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
Managed by: LEStansted Airport station
|Live train service information||Information|
|Live departures||Updates affecting services from Stansted Airport|
|Live arrivals||Updates affecting services to Stansted Airport|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Sunday: 06:00 to 23:59
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Stansted Airport station Customer services|
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Waiting rooms||The waiting room is on platform 1. There are also seats throughout the station.|
|Tourist information office||No|
|Bureau de change||No|
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
|Customer help points||No|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||No|
|Cycle storage availability||No|