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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: LEStansted Airport station
|Live train service information||Information|
|Live departures||Updates affecting services from Stansted Airport|
|Live arrivals||Updates affecting services to Stansted Airport|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Sunday: 06:00 to 23:59
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Stansted Airport station Customer services|
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Waiting rooms||The waiting room is on platform 1. There are also seats throughout the station.|
|Tourist information office||No|
|Bureau de change||No|
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
|Customer help points||No|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||No|
|Cycle storage availability||No|