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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: VTStoke-on-Trent station
|Live train service information||Information|
|Live departures||Updates affecting services from Stoke-on-Trent|
|Live arrivals||Updates affecting services to Stoke-on-Trent|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 05:55 to 20:00
Saturday: 06:25 to 19:30
Sunday: 08:55 to 20:30
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Stoke-on-Trent station Customer services|
Customers are encouraged to approach a member of station staff with any customer information enquiry.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||
|Waiting rooms||Closed until further notice.|
|Tourist information office||No|
|Bureau de change||No|
|Customer help points||Yes|
|Accessible ticket machines||No|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
By the North end of platform 1
|Accessible public pay phones||No|
|National key toilets||No|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
|Cycle storage availability|