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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: EMDerby station
|Live train service information||Information|
|Live departures||Updates affecting services from Derby|
|Live arrivals||Updates affecting services to Derby|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 04:55 to 22:45
Saturday: 04:55 to 22:45
Sunday: 06:20 to 23:00
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Derby station Customer services||Unknown|
|Lost property (at the station)||No|
|British Transport Police||0800 40 50 40|
|First Class lounge||
Platform 6 and 7 Open Monday to Friday 0600 to 1800 (not open on Bank Holidays)
All First Class tickets
Screens with updated train information
Complimentary tea and coffee, biscuits and snacks
Accessible seating available on platforms.
|Tourist information office||No|
|Bureau de change||No|
This station has a Passenger Assistance meeting point - situated in the ticket office. Alternatively you can meet our team at the ticket gates.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||No|
|Ramp for train access||Yes|
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
|Cycle storage availability|