Stechford Train Station
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Your journey
Going departing after
Stechford Train Station
Address
Stechford StationVictoria Road
Stechford
West Midlands
B33 8AJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
| Facility | Information |
|---|---|
| Ticket office information | A Permit to Travel Machine is available for use when the Ticket Office is closed. |
| Ticket office opening hours | Saturday: 08:00 to 17:00 Sunday: 10:00 to 12:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
In the event of engineering: Rail replacement buses towards Birmingham will use the Stechford Rail Station 53/11C bus stop on Station Road. Rail replacement buses towards Coventry will be 53/11A Stechford Rail Station bus stop on Station Road.
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| Information Systems |
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| Service | Information |
|---|---|
| Stechford station customer services |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stetchford Station is accredited by the Secure Station Scheme** |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | N/A |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 0248998 |
| Customer help points available |
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| Customer help points information | On both platforms. |
| Staff help |
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times | Saturday: 08:00 to 17:00 Sunday: 10:00 to 12:00 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Accessible ticket office counter information | by member of staff on duty |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available |
| Accessible public pay phones |
Public telephones are not accessible |
| National key toilets |
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| Step free access coverage |
Whole Station This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 4 |
| Sheltered | No |
| CCTV | Yes |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Stechford (SCF) Station 0121 784 4400 Abba 0121 783 1000 TOA 0121427 8888 |
| Airport available |
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| Port available |
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