Stevenage Train Station
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Your journey
Going departing after
Stevenage Train Station
Address
Stevenage StationLytton Way
Stevenage
Hertfordshire
SG1 1XT Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Saturday: 06:30 to 21:30 Sunday: 08:00 to 20:15 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
| Information Systems |
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| Service | Information |
|---|---|
| Stevenage station customer services |
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| Left luggage |
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| Lost property |
Monday to Sunday: 24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting areas are available on all platforms.Waiting Rooms normally available when station is staffed. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | WC available on station concourse |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Wifi information at this station
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | ATM located in station entrance |
| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Monday to Sunday: 24 Hours a Day |
| Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018 |
| Customer help points available |
|
| Customer help points information | No |
| Staff help |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This is a Category A station: This station has step-free access to all platforms. |
| Impaired mobility set down |
|
| Disabled parking | Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Stevenage Borough Council |
| Spaces | 17 |
| Opening times |
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| Contact details | |
| Railway South Car Park | |
|---|---|
| Operator | Stevenage Borough Council |
| Charges |
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| Contact details | |
| Bus services available |
|
| Bus services information | Information to plan your onward journey is available in a printable format can be found here |
| Cycle storage available |
|
| Storage type | YES |
| Spaces | 266 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Long and short term car park areas |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | YES |
| Airport available |
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| Port available |
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