Stonehouse Train Station
Stonehouse Train Station
Address
Stonehouse StationBurdett Road
Stonehouse
Gloucestershire
GL10 2JW Get directions in Google Maps
Station overview
Ticket office
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:10 to 10:45 Saturday: 07:10 to 10:40 Sunday: No |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Outside the Post Office on the main road. Taxis from the main entrance |
| Information Systems |
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| Service | Information |
|---|---|
| Stonehouse Station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points |
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| Staff help |
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| Staff help opening times |
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance. |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step-free category B2 station - “Some step-free access to all platforms" Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms. |
| Impaired mobility set down |
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| Disabled parking |
High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information. |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 25 |
| Opening times |
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| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 6 |
| Sheltered | No |
| CCTV | True |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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