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Stratford (London) Train Station

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Stratford (London) Train Station

Address

Stratford Station
Station Street
Stratford
Greater London
E15 1AZ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 06:40 to 21:30

Northern ticket office:

  • 09:00-16:00 Mon-Fri
  • 08:00-16:00 Sun

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 2/3
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:

Montfichet Road, Bus Stop W, for Eastbound services

Information Systems
  • Departure screens
  • Announcements
Service Information
Stratford (London) Station customer services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&5 - Multiple seats available covered under canopy.

Platform 6&8 - Multiple seats available covered under canopy.

Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.

Platform 10a - Waiting Shelters available

Platform 11 - Waiting Shelter available

Platform 12 - Waiting Shelter available

Jubilee & DLR platforms - Seats available and covered by canopy.

Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee shops

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Stratford (London) station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Newsagent located in the Central subway opposite platform 3&5 staircase

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Helpline contact details

0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

Staff are available to assist from the first to last train.

Staff help opening times

Staff are available to assist from the first to last train.

Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Accessibility Category A. This station has step-free access to all platforms

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Bus services available Bus services are available.
Bus services information

London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)

Cycle storage available Cycle storage is available.
Storage type Stands
Sheltered Yes
CCTV True
Storage location

Note that these are Council-owned cycle racks, located outside the front of the station

Transport Information
Taxi rank available

A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.

Airport available Airport information is available.

Elizabeth Line to Heathrow Airport

DLR to London City Airport

Greater Anglia to Stansted Airport via Tottenham Hale

Port available Port information is not available.

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