Stratford (London) Train Station
Stratford (London) Train Station
Address
Stratford StationStation Street
Stratford
Greater London
E15 1AZ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 06:15 to 21:30
Saturday: 06:15 to 21:30
Sunday: 06:40 to 21:30
Northern ticket office:
|
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2/3 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from: Montfichet Road, Bus Stop W, for Eastbound services |
| Information Systems |
|
| Service | Information |
|---|---|
| Stratford (London) Station customer services |
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details) |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
Platform 1&2 - Multiple seats available covered under canopy. Platform 3&5 - Multiple seats available covered under canopy. Platform 6&8 - Multiple seats available covered under canopy. Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform. Platform 10a - Waiting Shelters available Platform 11 - Waiting Shelter available Platform 12 - Waiting Shelter available Jubilee & DLR platforms - Seats available and covered by canopy. |
| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Coffee shops & Refreshment Kiosks available |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
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| Cashpoint |
|
| Bureau de change |
|
| Shops |
Newsagent located in the Central subway opposite platform 3&5 staircase |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
Staff are available to assist from the first to last train. |
| Staff help opening times |
Staff are available to assist from the first to last train. |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station
Accessibility Category A. This station has step-free access to all platforms |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
London Buses operate from outside the station. Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk) |
| Cycle storage available |
|
| Storage type | Stands |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Note that these are Council-owned cycle racks, located outside the front of the station |
| Transport | Information |
|---|---|
| Taxi rank available |
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
| Airport available |
Elizabeth Line to Heathrow Airport DLR to London City Airport Greater Anglia to Stansted Airport via Tottenham Hale |
| Port available |
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