Stratford (London) Train Station
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Stratford (London) Train Station
Address
Stratford StationStation Street
Stratford
Greater London
E15 1AZ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office information | There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. |
| Ticket office opening hours | Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 06:40 to 21:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2/3 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
|
| Information Systems |
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| Service | Information |
|---|---|
| Stratford (London) station customer services | 0343 222 1234 |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shops |
| Toilets |
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| Toilets information | Accessible toilets are available. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around Stratford (London) station
|
| Post box |
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| Post box information | Outside the station - Stratford Centre |
| Tourist information office |
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| Cashpoint |
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| Cashpoint information | ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
| Bureau de change |
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| Shops |
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| Shops information | Newsagent |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
| Helpline contact details | 0343 222 1234 |
| Customer help points available |
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| Staff help | Staff are available to assist from the first to last train. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station Accessibility Category A. This station has step-free access to all platforms |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Ticket gates are staffed from first to last train |
| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Note that these are Council-owned cycle racks, located outside the front of the station |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
| Airport available |
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| Port available |
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