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Stratford International Train Station

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Stratford International Train Station

Address

Stratford International Station
International Way
Stratford
Greater London
E20 1YY
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:15 to 22:00 Saturday: 06:15 to 22:00 Sunday: 09:30 to 17:30

Assistance/Help available from station staff from First to Last trains.

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 2/3
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station Forecourt

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Stratford International Station customer services

0345 322 7021

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0345 322 7021

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

coffee shop

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

WH Smiths

Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

On platform

Staff help Staff help is available.

Assistance/Help available from station staff from First to Last trains.

Staff help opening times Monday to Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.

booking hall

Accessible ticket office counter An accessible ticket office counter is available.

 There are standing height and wheelchair height ticket counters available.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 66
Sheltered Yes
Storage location

Within car park and alongside station entrance

Transport Information
Taxi rank available

Taxis are available from the Westfield Shopping Centre entrance.

Airport available Airport information is not available.
Port available Port information is not available.

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