Strood (Kent) Train Station
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Your journey
Going departing after
Strood (Kent) Train Station
Address
Strood StationCanal Road
Strood
Kent
ME2 4DR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains |
| Ticket office opening hours | Monday to Friday: 06:00 to 19:00 Saturday: 07:45 to 14:00 Sunday: 08:15 to 15:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station forecourt |
| Information Systems |
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| Service | Information |
|---|---|
| Strood (Kent) station customer services | This station has Secure station accreditation - For more information contact 0345 322 7022 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting room on Platform 1 and 2/3 Only available when staff presentOnly available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shops |
| Toilets |
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| Toilets information | Platform 1- Available during staffing hours |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Post box information | Freestanding postbox to the left of the station building. |
| Tourist information office |
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| Cashpoint |
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| Cashpoint information | <p>To the right of the main entrance to the station in the wall. </p> |
| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:00 to 02:00 Saturday: 06:00 to 02:00 Sunday: 06:00 to 02:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | station forecourt |
| Accessible ticket office counter |
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| Accessible ticket office counter information | There are standing height and wheelchair height ticket counters available. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
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| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Step free access direct to platform 1 from the side entrance for services away from London towards Rochester, Chatham, Gillingham and Rainham. Step free access via lift to platforms 2 and 3 for services to London and also onto the Medway Valley line stations. Stepped access to platforms 2 and 3 via the station subway. Step free interchange between platforms via the lift. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 112 |
| Opening times |
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| Charges |
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| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 40 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | front of station |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
station forecourt |
| Airport available |
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| Port available |
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