Stroud (Gloucs) Train Station
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Stroud (Gloucs) Train Station
GL5 3AP Get directions in Google Maps
|Ticket office information||On Swindon bound platform between footbridge & Ticket Office|
|Ticket office opening hours||Monday to Friday: 06:30 to 18:00 Saturday: 07:15 to 14:30 Sunday: 09:45 to 17:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Car park on Platform 2 side for both directions|
|Stroud (Gloucs) station customer services||
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Lost property||Monday to Friday: 08:00 to 19:00 Saturday: 09:00 to 17:00 Sunday: 10:00 to 16:30|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||In ticket hallTicket office hours|
|Toilets information||The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket office.|
|Staff help opening times||Monday to Friday: 06:30 to 13:00 Saturday: 07:15 to 14:30 Sunday: 10:30 to 17:20|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
|Impaired mobility set down|
|Disabled parking||No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.|
|Station Car Park|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
|Storage location||under footbridge|
|Taxi rank available|