Sunderland Train Station
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Sunderland Train Station
Tyne and Wear
SR1 3HP Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:15 to 18:00 Saturday: 06:15 to 18:00 Sunday: 08:00 to 17:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
|Sunderland station customer services||08002006060|
|Lost property||Monday to Sunday: 07:00 to 22:00|
|Lost property contact details||
|Lounge opening hours|
|Waiting room information||There is a waiting room between platform 1 and 4 .|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 138 5560 text relay 18001 0800 138 5560|
|Customer help points available|
|Staff help opening times||Monday to Friday: 05:15 to 00:00 Saturday: 05:15 to 00:00 Sunday: 06:30 to 00:00|
|Accessible ticket machines|
|Accessible ticket machines information||Located on the North Concourse and accepts cash and cards.|
|Accessible ticket office counter|
|Accessible ticket office counter information||
staff will come out of the office to assist
|Ramp for train access|
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
|Impaired mobility set down|
No designated area is provided. The station front may be used for set down purposes.
|Car parking available|
|Bus services available|
|Bus services information||Busline 0871 200 2233|
|Cycle storage available|
|Storage type||No storage available|
|Taxi rank available|
|Taxi rank information||Taxi rank outside of the station.|