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Surbiton Train Station

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Surbiton Train Station

Address

Surbiton Station
Victoria Road
Surbiton
Greater London
KT6 4PE
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 20:30 Saturday: 06:30 to 20:00 Sunday: 07:30 to 20:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station forecourt off Victoria road
Information Systems
  • Departure screens
  • Announcements
Service Information
Surbiton Station customer services

Please contact our Customer Service Centre on 0345 6000 650
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00 Saturday to Sunday: No
Lost property contact details

URL: https://www.southwesternrailway.com/contact-and-help/lost-property
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

A café on both platforms
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Surbiton station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline contact details

0800 5282100

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Help points are available on all platforms
Staff help Staff help is available.
Staff help opening times Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Partial Station

Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Surbiton Car Park (Upside and Downside)
Spaces 446
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Compounds
Spaces 330
Sheltered Yes
CCTV True

Surbiton: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

Station Phone 020 8390 3030
Surbiton Phone 020 8390 5347
ComCab Phone 020 8962 1800

Further information

Taxi Rank on the Victoria Road forecourt
Transport Information
Airport available Airport information is not available.
Port available Port information is not available.

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