Surrey Quays Train Station
Surrey Quays Train Station
Address
Surrey Quays StationLower Road
Rotherhithe
London
SE16 2UF Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:00 to 10:00 Saturday to Sunday: No |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X) Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X) Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M) |
| Information Systems |
|
| Service | Information |
|---|---|
| Surrey Quays Station customer services |
|
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
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| Refreshment facilities |
Cold drinks vending machine Food vending machine |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
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| Cashpoint |
|
| Bureau de change |
|
| Shops |
High street shops |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
In booking hall and on platforms |
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:34 to 00:48 Saturday:24 Hours a Day Sunday:24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
No
Booking Hall only. This station is not a step free station Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground |
| Impaired mobility set down |
|
| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 5 |
| Sheltered | No |
| CCTV | True |
| Storage location | Station entrance |
| Quayside | Phone 020 7237 5555 |
| Star | Phone 020 7231 1234 |
| Transport | Information |
|---|---|
| Airport available |
Connections at Shadwell via Docklands Light Railway to/from London City Airport |
| Port available |
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