Swansea Train Station
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Your journey
Going departing after
Swansea Train Station
Address
Swansea StationHigh Street
Swansea
City & County of Swansea
SA1 1NU Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Booking hall |
| Ticket office opening hours | Monday to Friday: 05:15 to 20:00 Saturday: 06:15 to 20:00 Sunday: 08:00 to 20:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | The rail replacement bus stop is at the station front. |
| Information Systems |
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| Service | Information |
|---|---|
| Swansea station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: http://www.tfwrail.wales/lostproperty Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
|
| Staff help |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 03:00 to 00:00 Sunday: 07:00 to 00:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | The ticket machines take cash, debit and credit cards. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones | on concourse |
| National key toilets |
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| Step free access coverage |
Whole Station Category A. Step free access to all platforms. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Swansea Station | |
|---|---|
| Operator | APCOA |
| Spaces | 41 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 35 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | On Platform 1 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi rank is situated adjacent to the station |
| Airport available |
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| Port available |
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