Swansea Train Station
Swansea Train Station
Address
Swansea StationHigh Street
Swansea
City & County of Swansea
SA1 1NU Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 05:15 to 20:00
Saturday: 06:15 to 20:00
Sunday: 08:00 to 20:00
Tickets requiring reservations: Mon-Sat 0910-1845 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
The rail replacement bus stop is at the station front. |
| Information Systems |
|
| Service | Information |
|---|---|
| Swansea Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.tfwrail.wales/lostproperty Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
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| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
|
| Staff help |
Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Staff help opening times |
Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Accessible ticket machines |
The ticket machines take cash, debit and credit cards. |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Category A. Step free access to all platforms. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Swansea Station | |
|---|---|
| Operator | APCOA |
| Spaces | 41 |
| Opening times |
|
| Contact details | https://www.apcoa.co.uk/tfwr |
| Bus services available |
|
| Bus services information |
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 128 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Cycle parking at Swansea station is provided at three locations. On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxi rank is situated adjacent to the station |
| Airport available |
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| Port available |
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