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Swansea Train Station

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Swansea Train Station

Address

Swansea Station
High Street
Swansea
City & County of Swansea
SA1 1NU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:15 to 20:00 Saturday: 06:15 to 20:00 Sunday: 08:00 to 20:00

Tickets requiring reservations: Mon-Sat 0910-1845

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is at the station front.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Swansea Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.tfwrail.wales/lostproperty

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are not available.
Staff help Staff help is available.

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Staff help opening times Monday to Friday:24 Hours a Day Saturday: 03:00 to 00:00 Sunday: 07:00 to 00:00
Accessible ticket machines Accessible ticket machines are available.

The ticket machines take cash, debit and credit cards.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category A.

Step free access to all platforms.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Swansea Station
Operator APCOA
Spaces 41
Opening times
  • Monday to Friday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
  • Monday to Sunday:24 Hours a Day
Contact details https://www.apcoa.co.uk/tfwr
Bus services available Bus services are available.
Bus services information

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 128
Sheltered Yes
CCTV True
Storage location

Cycle parking at Swansea station is provided at three locations.

On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles

Transport Information
Taxi rank available

Taxi rank is situated adjacent to the station

Airport available Airport information is not available.
Port available Port information is not available.
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