Swindon (Wilts) Train Station
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Your journey
Going departing after
Swindon (Wilts) Train Station
Address
Swindon StationStation Road
Swindon
Wiltshire
SN1 1DQ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Inside main station entrance |
| Ticket office opening hours | Monday to Friday: 06:30 to 20:30 Saturday: 06:30 to 19:30 Sunday: 08:00 to 20:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach) |
| Information Systems |
|
| Service | Information |
|---|---|
| Swindon (Wilts) station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
|
| Lost property |
Monday to Sunday: 07:00 to 22:00
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
|
| Waiting room information |
Platforms 1 and 4 Seating available on all platforms |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shops |
| Toilets |
|
| Toilets information | Accessible toilets are located on Platform 1 and 4 |
| Baby changing |
|
| Pay phone |
Cards and coins
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| Public Wi-Fi |
Connect to "GWR Free Station WiFi"
|
| Post box |
|
| Post box information | Adjacent station entrance |
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located by the ticket office |
| Bureau de change |
|
| Shops |
|
| Shops information | WHSmith, Coffee shops |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points available |
|
| Staff help |
Meeting point: Ticket office.
|
| Staff help opening times | Monday to Friday: 05:15 to 00:00 Saturday: 05:15 to 00:00 Sunday: 07:00 to 00:30 |
| Accessible ticket machines |
|
| Accessible ticket machines information | Accessible ticket machines are located at the station entrance by the ticket office. |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Low-level accessible counter is available, all booking office counters have hearing loop fitted. |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis | Accessible taxis are available. Please request staff assistance. |
| Accessible public pay phones | Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to |
| National key toilets |
|
| Step free access coverage | Whole Station Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway |
| Impaired mobility set down |
|
| Disabled parking | Set- Down / Pick up Points are available in the short stay carpark with lift access to the station. |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking (UK) Limited |
| Spaces | 591 |
| Opening times |
|
| Charges |
|
| Contact details | 0345 165 2030 |
| Bus services available |
|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands/racks |
| Spaces | 197 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Front of station, short stay car park and platforms 1 and 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information | Taxi Rank: Taxi rank is available at the station entrance |
| Airport available |
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| Port available |
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