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Thirsk Train Station

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Thirsk Train Station

Address

Thirsk Station
Station Road
Thirsk
North Yorkshire
YO7 4LS
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 19:45 Saturday: 06:00 to 19:45 Sunday: 08:45 to 17:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Depart from station car park.

Information Systems
  • Departure screens
  • Announcements
Service Information
Thirsk Station customer services

To speak to a member of our team, please call: 0345 600 1671.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 359 600 1671

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Thirsk station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office, or by using the intercom beside the barrow crossing gates, no less than 20 minutes prior to the departure time of their train.

Thirsk is an accessible station only during the hours when staff are available. Access to the Ticket Office and all platforms is available during staffed hours only. Staff will assist customers to cross the line. Due to train movements through the station we cannot guarantee transfer between the car park and the platforms if you arrive less than 20 minutes before your train leaves.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor if you do not need assistance to cross the overbridge. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Helpline contact details

0800 107 2149

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:00 to 19:45 Saturday: 06:00 to 19:45 Sunday: 08:45 to 17:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

The station is category B2. Step free access is available throughout the station, however customers should note that access to all platforms is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. Customers requiring level access should enter the station through the long-stay car park. An intercom is available next to the barrow crossing gates to contact the station staff to inform them of your arrival. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator TransPennine Express
Spaces 76
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 01895 262 122

Please note, the number of available parking bays will be reduced for around 2 weeks from 2 March 2024

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable formatĀ here

Cycle storage available Cycle storage is available.
Storage type Stands, Racks
Spaces 44
Sheltered Yes
CCTV True
Storage location

2 Tier racks located in the main station car park, under the footbridge.

Transport Information
Taxi rank available

The nearest taxi rank service is based in Thirsk, 1 mile outside the town centre and is available by telephoning 01845 524358.

Airport available Airport information is not available.
Port available Port information is not available.

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