Tilbury Town Train Station
Tilbury Town Train Station
Address
Tilbury Town StationSt Andrews Road
Tilbury
Essex
RM18 7BJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:10 to 19:15 Saturday: 06:15 to 19:30 Sunday: 08:10 to 16:15 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement buses in both directions depart from bus stops outside entrance to platform 2 |
| Information Systems |
|
| Service | Information |
|---|---|
| Tilbury Town Station customer services |
Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays 09:00 - 16:00. Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 08:00 to 20:00
Saturday to Sunday: 09:00 to 16:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03457 44 44 22 |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:45 to 20:30 Saturday: 06:15 to 20:30 Sunday: 07:15 to 16:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Lifts are available from street level to both platforms |
| Impaired mobility set down |
|
| Disabled parking |
Outside station entrance to platforms 1 & 2 |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 8 |
| Sheltered | No |
| CCTV | True |
| Storage location | Outside station entrance to platforms 1 & 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
No |
| Airport available |
|
| Port available |
Buses running as Ensign Route 99 operate to Tilbury Riverside, for the Ferry to Gravesend. These depart from the Bus Stop outside the ticket office on Platform 1. |