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Saturday 17 & Sunday 18 May - Travelling this weekend? Please visit our Travel Information page for more information about our services - more information

Our new timetable takes effect from Sunday 18 May - Please see our Train Timetables page for further details and use our journey planners to search for your train

Tilbury Town Train Station

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Tilbury Town Train Station

Address

Tilbury Town Station
St Andrews Road
Tilbury
Essex
RM18 7BJ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:10 to 19:15 Saturday: 06:15 to 19:30 Sunday: 08:10 to 16:15
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

c2c Rail Replacement outside the front of the Platform 2 Entrance on Dock Road

  • Buses to Grays/London at Bus Stop B, across the road (W3W ///bride.noble.brings)
  • Buses to Pitsea/Southend at Bus Stop A, in front of the Station Entrance (W3W ///toast.groom.caring)

Information Systems
  • Departure screens
  • Announcements
Service Information
Tilbury Town Station customer services

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Friday: 08:00 to 20:00 Saturday to Sunday: 09:00 to 16:00
Lost property contact details

URL: https://www.c2c-online.co.uk/help-feedback/lost-property/

Telephone: 03457 44 44 22

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03457 44 44 22

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday to Friday: 05:45 to 20:30 Saturday: 06:15 to 20:30 Sunday: 07:15 to 16:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Lifts are available from street level to both platforms

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Outside station entrance to platforms 1 & 2

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable formatĀ here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 8
Sheltered No
CCTV True
Storage location

Outside station entrance to platforms 1 & 2

Tilbury Town: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator:

Tilbury Phone 01375 855555

Further information

No

Transport Information
Airport available Airport information is not available.
Port available Port information is available.

Buses running as Ensign Route 99 operate to Tilbury Riverside, for the Ferry to Gravesend.

These depart from the Bus Stop outside the ticket office on Platform 1.

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