Tonbridge Train Station
Tonbridge Train Station
Address
Tonbridge StationBarden Road
Tonbridge
Kent
TN9 1TT Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 05:40 to 21:40
Saturday: 05:40 to 21:10
Sunday: 06:30 to 21:30
Assistance/Help available from station staff from First to Last trains. |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Front of the station (what 3 words: hunt.combining.navy) |
| Information Systems |
|
| Service | Information |
|---|---|
| Tonbridge Station customer services |
This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
There is a buffet on platform 1 and 2 and also on platform 3 as well as Selecta vending machines |
| Toilets |
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| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
|
| Shops |
newspapers |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points |
On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
booking hall |
| Accessible ticket office counter |
There are standing height and wheelchair height ticket counters available. |
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category A. This station has step free access to all platforms - Step free access to the booking hall from Railway Approach Road. Steps and step free access via lifts down to all platforms from the booking hall. Step free access from the blue badge parking in Barden Road direct to platform 3 and 4 for services away from London. Step free access via the station overbridge and lifts to platforms 1 and 2 for services towards London, Redhill ( for Gatwick) and Tunbridge Wells. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 716 |
| Opening times |
|
| Contact details | 0330 333 9232 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 220 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platforms 3/4, 1/2 |
| Streamline | Phone 01622 750000 |
| Twice Recall | Phone 01732 364455 |
| Kentish | Phone 01732 353209 |
Further information
outside station
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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