Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Upminster Train Station

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Upminster Train Station

Address

Upminster Station
Station Road
Upminster
Essex
RM14 2TD
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:15 to 22:00 Saturday: 06:15 to 22:00 Sunday: 06:45 to 22:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus stop E on the Station Approach adjacent to platform 1

Information Systems
  • Departure screens
  • Announcements
Service Information
Upminster station customer services

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 08:00 to 20:00
Lost property contact details

URL: https://www.c2c-online.co.uk/help-feedback/lost-property/

Telephone: 03457 44 44 22

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Platform 1 

Closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

Refreshment Kiosk on Platform 1

Toilets Toilets are not available.
Toilets information

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information <p>Outside the main booking hall, adjacent to WH Smith </p>
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Doddle and WH Smith 

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 03457 44 44 22

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:00 to 21:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

Customer Service Staff

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Lifts are available from street level to platforms 1, 2/3 & 4/5

Step free access is not available to/from platform 6 (trains towards Romford).

Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Outside main entrance on Station Road

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Station Car Park
Operator National Car Parks Ltd
Spaces 498
Opening times
  • Monday to Sunday: 24 Hours a Day
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £5.50
  • Per hour: £1.00
  • Daily: £11.00
  • Weekly: £43.00
  • Monthly: £164.00
  • Three monthly: £476.00
  • Six monthly: N/A
  • Annual: £1588.00
Contact details 0845 050 70 80

Premier Reserved Parking (Annual): £1,954.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Compound, Wheel Racks
Spaces 84
Sheltered Yes
CCTV Yes
Storage location Entrance to station car park
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Located outside main entrance on Station Road

Airport available Airport information is not available.
Port available Port information is available.

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