Waltham Cross Train Station
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Going departing after
Waltham Cross Train Station
AddressWaltham Cross Station
EN8 7LU Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:15 to 20:00 Saturday: 07:45 to 14:40 Sunday: 08:15 to 15:45|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
|London Fare Zone||Zone 7|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Replacement transport stop at the bus stop in Station Approach
|Waltham Cross station customer services||
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property||Monday to Friday: 09:00 to 17:00|
|Lost property contact details|
|Lounge opening hours|
|Refreshment facilities information||
The National key toilets are located in the Ticket Hall and can be used during ticket office opening hours. These toilets are operated by a radar key. A radar key is available from station staff upon request.
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 08:00 to 20:00
|Helpline contact details||0800 028 28 78|
|Customer help points available|
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
|Staff help opening times||Monday to Friday: 06:10 to 20:00 Saturday: 07:45 to 14:40 Sunday: 08:15 to 15:45|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This station has step free access to each platform via lift.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
|Impaired mobility set down|
|Station Car Park|
|Operator||National Car Parks Ltd|
|Bus services available|
|Bus services information||
Buses operate from outside the station.
|Cycle storage available|
|Storage type||Wheel Racks|
|Taxi rank available|