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We have introduced a reduced temporary timetable to deliver a better service for our customers, please check your entire journey before you travel - more information

Waltham Cross Train Station

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Waltham Cross Train Station

Address

Waltham Cross Station
Station Approach
Waltham Cross
Hertfordshire
EN8 7LU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:15 to 20:00 Saturday: 07:45 to 14:40 Sunday: 08:15 to 15:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 7
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement transport stop at the bus stop in Station Approach

Information Systems Information systems are not available.
Service Information
Waltham Cross Station customer services

Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday:24 Hours a Day
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee shop

Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Staff help opening times Monday to Friday: 06:10 to 20:00 Saturday: 07:45 to 14:40 Sunday: 08:15 to 15:45
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to each platform via lift.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 41
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details https://www.ncp.co.uk
Bus services available Bus services are available.
Bus services information

Buses operate from outside the station.

Cycle storage available Cycle storage is available.
Storage type Racks
Spaces 26
Sheltered Yes
CCTV True
Storage location

Forecourt

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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