Walton-On-Thames Train Station
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Your journey
Going departing after
Walton-on-Thames Train Station
Address
Walton-on-Thames StationStation Avenue
Walton-on-Thames
Surrey
KT12 1NR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Outside the station entrance and in booking hall |
| Ticket office opening hours | Monday to Friday: 06:10 to 20:40 Saturday: 06:10 to 20:40 Sunday: 08:10 to 19:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station forecourt off Station Avenue |
| Information Systems |
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| Service | Information |
|---|---|
| Walton-on-Thames station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
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| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | A coffee shop on Platform 1. |
| Toilets |
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| Toilets information | The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Help points are available on all platforms |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
No
Step-free category B2 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. There is step-free access from Mayfield Road to Platform 2 (for trains towards Weybridge/ Woking) via a separate entrance and a long ramp at a gradient of approximately 1:20. There is no step-free access between platforms. Please be aware that this station has no tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 250 |
| Opening times |
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| Charges |
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| Contact details |
Weekend tickets are available from 1115 Friday £7.90 Off Peak from 1115 Monday to Friday |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compound |
| Spaces | 294 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Outside Main Station Entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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