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|Ticket office information||On Westbury bound platform & Salisbury bound platform|
|Ticket office opening hours||Monday to Friday: 07:00 to 13:30 Saturday: Closed Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Bus stop adjacent to station entrance|
|Lounge opening hours|
|Waiting room information||During staffed hours only.|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket office.|
|Staff help opening times||Monday to Friday: 07:00 to 14:00 Saturday: 07:00 to 13:30 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access as both platforms can be accessed step free via drop off however the Salisbury bound platform can only be accessed on station via a footbridge.
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
|Storage location||Car park|
|Taxi rank available|