Watton-At-Stone Train Station
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Watton-at-Stone Train Station
SG14 3SH Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:45 to 11:50|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Rail replacement buses pick up from the bus stop outside the station.|
|Watton-at-Stone station customer services|
|Lost property||Monday to Sunday: 24 Hours a Day|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||Unheated waiting shelters are available on both platforms.|
|Tourist information office|
|Bureau de change|
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:Monday to Sunday: 24 Hours a Day
|Helpline contact details||If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018|
|Customer help points available|
|Staff help||There is no ramp available to provide level access between train and platform at this station|
|Staff help opening times||Monday to Friday: 06:35 to 12:05|
|Accessible ticket machines|
|Accessible ticket machines information||All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Whole Station This is a Category B3 station: Step free access to platform 1 only (to London) via a ramp from the car park. General access to both platforms is via steps from the main entrance.
Assistance Meeting Point is the front of the station next to the ticket machine.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
|Impaired mobility set down|
|Disabled parking||Located in the car park off Moorymead Close|
|Station Car Park|
|Operator||<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format can be found here|
|Cycle storage available|
|Storage location||Outside station entrance|
|Taxi rank available|
|Taxi rank information||NO|