Welham Green Train Station
Welham Green Train Station
Address
Welham Green StationTravellers Lane
Welham Green
Hertfordshire
AL9 7HF Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours | Monday to Friday: 07:15 to 10:15 Saturday to Sunday: No |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
Please click the link for details regarding the rail replacement bus location. |
Information Systems |
|
Service | Information |
---|---|
Welham Green Station customer services | |
Left luggage | |
Left luggage contact details | |
Lost property | Monday to Sunday:24 Hours a Day |
Lost property contact details |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities | |
Toilets | |
Baby changing | |
Pay phone | |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops | |
Showers |
Facility | Information |
---|---|
Helpline information |
Monday to Sunday:24 Hours a Day
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Helpline contact details |
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
Telephone: 0800 058 2844 |
Customer help points | |
Staff help |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. |
Staff help opening times | Monday to Friday: 07:15 to 10:15 Saturday to Sunday: No |
Accessible ticket machines |
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
Accessible ticket office counter | |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
Partial Station
This is a Category B3 station: Step-free access to platform 2 (to Welwyn Garden City) via short ramp from car park, though due to narrow platform (less than 2.0m), ramp cannot be used. Steps to platform 1 (to London). Assistance Meeting Point is the shelter on platform 1 - not fully accessible. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
Impaired mobility set down | |
Disabled parking |
Located in the car park |
Wheelchairs | |
Ticket gates |
Station Car Park | |
---|---|
Operator | APCOA Parking UK |
Spaces | 35 |
Opening times |
|
Contact details | 01895 262122 https://www.apcoa.co.uk/great-northern/ |
Bus services available | |
Bus services information |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Cycle storage available | |
Storage type | Stands |
Spaces | 10 |
Sheltered | Yes |
CCTV | True |
Storage location | Next to booking office |
Transport | Information |
---|---|
Taxi rank available |
No |
Airport available | |
Port available |