Welwyn North Train Station
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Your journey
Going departing after
Welwyn North Train Station
Address
Welwyn North StationStation Road
Welwyn
Hertfordshire
AL6 0AS Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:50 to 13:15 Saturday: 07:20 to 13:55 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
| Information Systems |
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| Service | Information |
|---|---|
| Welwyn North station customer services |
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| Left luggage |
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| Lost property |
Monday to Sunday: 24 Hours a Day
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | A heated waiting room is available on platform 1. No fully accessible as there is a step down to enter.Waiting Rooms normally available when station is staffed. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | WC available on platform 1 |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018 |
| Customer help points available |
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| Customer help points information | Both platforms |
| Staff help |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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| Staff help opening times | Monday to Friday: 06:25 to 20:15 Saturday: 07:10 to 14:10 Sunday: Closed |
| Accessible ticket machines |
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| Accessible ticket machines information | All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
Public telephones are not accessible |
| National key toilets |
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| Step free access coverage |
Whole Station This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street. Assistance Meeting Point is on platform 1 near the coffee shop. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
| Impaired mobility set down |
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| Disabled parking | Located at both sides of the station |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | <a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> |
| Spaces | 253 |
| Opening times |
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| Charges |
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| Contact details | - |
| Bus services available |
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| Bus services information | Information to plan your onward journey is available in a printable format can be found here |
| Cycle storage available |
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| Storage type | YES |
| Spaces | 42 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | In both car parks |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | NO |
| Airport available |
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| Port available |
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