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Welwyn North Train Station

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Welwyn North Train Station

Address

Welwyn North Station
Station Road
Welwyn
Hertfordshire
AL6 0AS
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:50 to 13:15 Saturday: 07:20 to 13:55 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Welwyn North station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 24 Hours a Day
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information A heated waiting room is available on platform 1. No fully accessible as there is a step down to enter.Waiting Rooms normally available when station is staffed.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are not available.
Toilets information WC available on platform 1
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information Both platforms
Staff help Staff help is available. A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help opening times Monday to Friday: 06:25 to 20:15 Saturday: 07:10 to 14:10 Sunday: Closed
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones

Public telephones are not accessible

National key toilets National key toilets are not available.
Step free access coverage Whole Station This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street.

Assistance Meeting Point is on platform 1 near the coffee shop.

This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Located at both sides of the station
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator <a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces 253
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: £3.65
  • Per hour: N/A
  • Daily: £7.80
  • Weekly: £36.70
  • Monthly: £132.70
  • Three monthly: £356.60
  • Six monthly: N/A
  • Annual: £1132.10
Contact details -
Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format can be found here
Cycle storage available Cycle storage is available.
Storage type YES
Spaces 42
Sheltered Yes
CCTV Yes
Storage location In both car parks
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information NO
Airport available Airport information is not available.
Port available Port information is available.

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