Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
|London Fare Zone||Zone 4|
|British Transport Police||0800 40 50 40|
|Wembley Central station customer services||
TFL Customer Services Tel: 0343 222 1234
|Lost property||Monday to Friday: 08:30 to 16:00 Saturday: Closed Sunday: Closed|
|Lost property contact details||
Telephone: 0845 330 9882
|Lounge opening hours|
|Seating area||There are no seats in the ticket hall. Seats are available on the platform.|
|Waiting room information||
Platform 1 Only
In ticket hall area and also off Platform 6.
|Public Wi-Fi||Find WiFi Hotspots around Wembley Central station|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||0343 222 1234 or 020 3031 9331 (Textphone)|
|Customer help points available|
|Staff help opening times||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket office counter|
|Accessible ticket office counter information||
Ticket office staff provide assistance where possible. See ticket office opening hours.
|Ramp for train access|
Contact taxi operator directly
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only.
|Impaired mobility set down|
|Car parking available|
|Bus services available|
|Bus services information||Please visit Tfl.gov.uk for details of London bus routes and destinations served.|
|Cycle storage available|
|Taxi rank available|
|Airport information||Interchange available on Southern services to East Croydon and Gatwick Airport. Services may not be direct.|