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Facility | Information |
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Ticket office information | Ticket Hall |
Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 4 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Information Systems |
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Service | Information |
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Wembley Central station customer services |
TFL Customer Services Tel: 0343 222 1234 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area | There are no seats in the ticket hall. Seats are available on the platform. |
Waiting rooms |
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Waiting room information |
Platform 1 Only |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | In ticket hall area and also off Platform 6. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
Accessible ticket machines |
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Accessible ticket office counter |
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Accessible ticket office counter information | Ticket office staff provide assistance where possible. See ticket office opening hours. |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Contact taxi operator directly |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information | Please visit Tfl.gov.uk for details of London bus routes and destinations served. |
Cycle storage available |
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Storage type | Stands |
Spaces | 48 |
Sheltered | No |
CCTV | No |
Transport | Information |
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Taxi rank available |
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Airport available |
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Airport information | Interchange available on Southern services to East Croydon and Gatwick Airport. Services may not be direct. |
Port available |
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