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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 4 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station. |
Information Systems |
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Service | Information |
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Wembley Stadium station customer services |
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03456 005 165 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
There are waiting shelters (unheated) on both platforms with perch seating. On both platforms there is accessible seating |
Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 07:00 to 20:00 |
Helpline contact details | 03456 005 165 |
Customer help points available |
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Staff help |
![]() This station is staffed only on Wembley National Stadium football or concert event days. We strongly recommend that you book assistance at least 2 hours in advance for travel to or from this station to allow us time to arrange for staff to attend and assist you with your journey, alternatively you can use the Help Points on either platform. |
Staff help opening times | Monday to Sunday: Closed |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step Free Access Category B2: Some step free access to all platforms. Access between platforms may be via the street. The step-free route between platforms via the side entrances is approx. 560m via the street. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Not applicable. No spaces. |
Sheltered | No |
CCTV | No |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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