West Byfleet Train Station
West Byfleet Train Station
Address
West Byfleet StationClaremont Road
West Byfleet
Surrey
KT14 6DY Get directions in Google Maps
Station overview




Facility | Information |
---|---|
Ticket office opening hours | Monday to Friday: 06:30 to 20:00 Saturday: 06:30 to 20:00 Sunday: 09:10 to 16:40 |
Self service ticket machines |
![]() |
Collection of pre-purchased tickets |
![]() |
Get Oyster card here |
![]() |
Top up Oyster pay as you go here |
![]() |
Use Oyster pay as you go here |
![]() |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV |
![]() |
Rail Replacement Service |
Bus Stop A, Station Approach next to Enterprise House. |
Information Systems |
![]() |
Service | Information |
---|---|
West Byfleet Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
Left luggage |
![]() |
Left luggage contact details | |
Lost property |
![]() |
Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
Facility | Information |
---|---|
Lounge |
![]() |
Lounge opening hours |
![]() |
Facility | Information |
---|---|
Seating area |
![]() |
Waiting rooms |
![]() |
Trolleys |
![]() |
Refreshment facilities |
![]() A coffee shop on the approach to the station. |
Toilets |
![]() |
Baby changing |
![]() |
Pay phone |
![]() |
Public Wi-Fi |
![]() |
Post box |
![]() |
Tourist information office |
![]() |
Cashpoint |
![]() |
Bureau de change |
![]() |
Shops |
![]() |
Showers |
![]() |
Facility | Information |
---|---|
Helpline information |
![]() Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
Helpline contact details |
0800 5282100 |
Customer help points |
![]() Help points are available on all platforms |
Staff help |
![]() |
Staff help opening times | Unavailable |
Accessible ticket machines |
![]() All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Accessible ticket office counter |
![]() |
Induction loop |
![]() |
Ramp for train access |
![]() |
Accessible taxis |
![]() |
Accessible public pay phones |
![]() |
National key toilets |
![]() |
Step free access coverage |
Partial Station
Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m. |
Impaired mobility set down |
![]() |
Disabled parking |
![]() |
Wheelchairs |
![]() |
Ticket gates |
![]() |
West Byfleet Main Car Park | |
---|---|
Spaces | 290 |
Contact details |
West Byfleet Premium Car Park | |
---|---|
Spaces | 40 |
Contact details |
Bus services available |
![]() |
Bus services information |
Information to plan your onward journey is available in a printable formatĀ here |
Cycle storage available |
![]() |
Storage type | Stands, Racks |
Spaces | 210 |
Sheltered | Yes |
CCTV | True |
Storage location | Platform 1 car park, platform 3 exit |
Transport | Information |
---|---|
Taxi rank available |
![]() |
Airport available |
![]() |
Port available |
![]() |