West Byfleet Train Station
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West Byfleet Train Station
AddressWest Byfleet Station
KT14 6DY Get directions in Google Maps
|Ticket office information||
Outside ticket office and on Platform 3
|Ticket office opening hours||Monday to Friday: 06:30 to 20:00 Saturday: 06:30 to 20:00 Sunday: 09:10 to 16:40|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Bus Stop A, Station Approach next to Enterprise House.
|West Byfleet station customer services||Please contact our Customer Service Centre on 0345 6000 650|
|Lost property||Monday to Friday: 07:30 to 19:00|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Refreshment facilities information||
A coffee shop on the approach to the station.
|Toilets information||The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.|
|Tourist information office|
|Bureau de change|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
|Helpline contact details||0800 5282100|
|Customer help points available|
|Customer help points information||
Help points are available on all platforms
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket machines information||
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
|Impaired mobility set down|
Weekend tickets are available from 1200 Friday £9.20
Premium Season Ticket Holders ONLY
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Stands, Wheel Racks|
Platform 1 car park, platform 3 exit
|Taxi rank available|