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Going departing after
Facility | Information |
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Ticket office opening hours | Monday to Friday: 06:25 to 20:15 Saturday: 06:25 to 20:15 Sunday: 08:10 to 17:45 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 5 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Bus Stop B5 in Station Road Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service. |
Information Systems |
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Service | Information |
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West Croydon station customer services |
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Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | Closed until further notice |
Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Coffee shop |
Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | Post Office located nearby |
Tourist information office |
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Cashpoint |
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Cashpoint information | Located on concourse Located by the ticket office |
Bureau de change |
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Shops |
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Shops information | News agent High street shops |
Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
Helpline contact details | 0343 222 1234 |
Customer help points available |
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Customer help points information | Help points on platforms 3 and 4. Customer assistance office on platform 1. |
Staff help | Customer service staff are available from start until end of service, 7 days a week |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use. Step-free access via separate entrance to platform 4 (to Sutton). |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Cycle storage available |
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Storage type | Stands |
Spaces | 12 |
Sheltered | Yes |
CCTV | Yes |
Storage location | Platform 4 |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com |
Airport available |
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Port available |
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