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West Drayton Train Station

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West Drayton Train Station

Address

West Drayton Station
Station Approach
West Drayton
Greater London
UB7 9DY
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 19:40 Saturday: 06:30 to 19:40 Sunday: 08:10 to 15:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus stop E outside station entrance (both directions)

Information Systems
  • Departure screens
  • Announcements
Service Information
West Drayton Station customer services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.

Waiting rooms located on platform 3 & 4

Waiting Shelters located on platform 4

Multiple uncovered seats available on across platform 3 & 4

Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Helpline contact details

0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff help Staff help is available.

Staff are available to assist from the first to last train.

Staff help opening times

Staff are available to assist from the first to last train.

Accessible ticket machines Accessible ticket machines are available.

Accessible ticket machines are located in the ticket hall on Station Approach.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Accessibility Category A.

  • This station has step free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4
  • Wheelchairs are available from first to last train.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Operator Saba Park Services UK Ltd
Contact details 03301235247 https://www.paybyphone.co.uk/tfl
Bus services available Bus services are available.
Bus services information

Transport for London Buses operate from outside the station.

Information to plan your onward journey click Here

Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.

Links to Heathrow Airport - Via Elizabeth Line, Change at Hayes & Harlington, for Heathrow Services.

Alternatively, you can take local buses 350 & U3 from Ferrers Avenue, Stop H.

Port available Port information is not available.
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